You've already flagged this Phi 1 review. Unsubscribe easily. They said the order got lost. But now a few months into owning mine, I'm a woman converted. Horrible service I had ordered jibets as a Christmas present, They gave me a UPS tracking number but when I would track my package it said it wasn't send out I assumed it was due to the holidays so I tried to be understanding. I have worn Classic Crocs as an inside the house slipper for years. Tags: Clogs, Crocs, Shoes, Water Shoes. ConsumerAffairs is not a government agency. I went to buy a pair of LiteRiders. Beautifully made AND beyond comfortable. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. You would think a legitimate company might just take the order over phone, but no suggestion of that. What's up guys! They gave me a code so I can re-order the correct items at the discounted price that I received the first ones. I like the ones that are more like sandals the best. Inconvenient is not the word. They said if the reference code started with a ‘D’, that meant there was fraudulent activity in my region and I would have to have it shipped to someone else’s address. There were no odd charges or hacking of thay account. All Crocs products come with free returns and a 90-day warranty. For more information about reviews on ConsumerAffairs.com please visit our I honestly think they are running some sort of scam. Crocs™ Classic - Same as the original Crocs™ model, just a little less wiggle in your walk. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. My next call will be to speak with a manage but the way this crappy website is I don't think it will be much better. Buy a pair of Classics, get 2 free Jibbtiz™ charms! Hope that makes sense. This is unacceptable. * Details » Buy a pair of Classics, get 2 free Jibbtiz™ charms! Crocs are the perfect solution to both of those problems—they're good for almost any activity I do. Useful. I asked who can I speak with at the warehouse to put a new shipping label on my already paid for items and just send me my items. I don't expect to get a call back from a manager or even get a refund. I recently got a tattoo on my foot, and I need a pair of shoes that I can wear that will not irritate it, and that will protect it from the sun. Overall Rating. I ordered 11/29/2020. These shoes are the future. By continuing to browse our website and clicking through to its many features, you agree to such use. Today, I'm going to show you my review of the Crocs classic clog and how it fits! I ordered a pair of Crocs for my oldest grandson because I could not find the ones he wanted at a local store. I have never tried to order from them before.She told me to try to find the shoes on Amazon or Zappos because they use a different security system. Top subscription boxes – right to your door. Reply. I do not recommend crocs for people with rheumatoid arthritis because there is no heel support despite a very generous toe width.They msy contribute to tendonitis of achilles heel. Don't bother wasting your time or money on this awful website. I ordered seven items they canceled one item and two of the items were the wrong size. That was over a week ago and still not shipped and I keep getting the run around. I love everything about these crocs, other than the sizing. 8 % 4 Rated 4 stars out of 5. IF they ever get here. Like others on this thread, although I ordered products when they were available and would have arrived more than ontime for the holidays, (shoes and jibbitz) they are now sold-out. Shipping. When contacting Crocs they said it’s their mistake and my items are being returned back to sender, which is them. I have yet to find somewhere I can't wear them. Really rude customer service, poorly written English in responses. I like the way these looks. They are also super versatile, and I can use them for all kinds of activities. Crocs Clog Sizing Chart. 3,585 Views. My young daughter loves the traditional Crocs. I wouldn't of wasted my time or money on that site. PT. Crocs offers footwear for almost any occasion, including sandals, clogs, wedges and boots. 5 out of 5 stars (5 reviews) review this product! DO NOT BUY FROM THIS COMPANY. I was trying to use PayPal first. I asked why not and they replied “I don’t know, but that’s not how we do things here”. February 20, 2020. they offer to yet again send out another package but i have to tell them my order yet again! So a size 8-9 Crocs is actually a size 7-8 UK sizes. This was not professional. I’d be intentional with selecting a size though, since the wide fit made some tasks harder for me to do while wearing them. My DD1 is currently wearing 10/11 croc size and she is a UK 10. So I decided pay a little extra to buy these for the Croc softness. These shoes are made from a foam material for maximum comfort. I wear them all the time and they are some of the most comfortable shoes I’ve ever owned. Our Men’s collection includes the latest shoe trends for men from loafers to flip flops and sandals.Along with our large selection of styles, Crocs also carries big and tall sizes to make sure you’re getting the perfect fit for your feet every time. I ordered a couple more in the same size online, and they were tiny -- like two sizes small. I was told the order was still in the Netherlands but they can't give me any more information nor can they tell me any approximate delivery date. Be the first one to find this review helpful. The products are comfortable and tough with everyday use but need to explore more on the designs. Crocs have the U.S. size printed on the sole. A link has directed you to this review. What size to get? I told them, "It’s ok. Just send me back my box with corrected mailing information," and they said they can’t do that. They are both too small and I am told that I cannot exchange them for a larger size because it is outside of the return policy even though they are unworn still with tags on since they were a Christmas gift again. Like. crocs sizing reviews. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Share. For some reason, even though they are the same size I always order, they were too tight. I ordered a pair of Baya clogs in black size 10 for my dad for Christmas, but what I got in the mail last Monday and it was completely different from what I ordered I ended up receiving these ugly white crocs with flower print and grey bottom and not even the style I ordered. So then I asked who I can speak with that’s above him, not to complain about the agent but to ask how I can get my box returned to me. BUY ELSEWHERE. I called today asking to speak with a manager because 1 customer service representative told me my correct order was shipped on Monday (today is Tuesday) and called back when I never received the email she was said she was going to send me to track the item to be told by another customer service representative that my order has not been shipped. Review Breakdown: 83 % 5 Rated 5 stars out of 5. I call UPS to ask why and they say crocs requested the package back! AWFUL AWFUL AWFUL. I called customer services right away since the email on their website (if you can call it that) is useless and the lady I was talking to assured me that my correct order would be shipped out express post. I even found a pair for myself! I then ordered these Bayaband slides in a larger size and they're too big. I just think more people should know about my awful experience with this terrible crocs and do not waste your time or money on these scam artist. Similar opinion? My little girl has no winter boots and she will have grown out of the bought size by the time they get here.. Doing some quick research there appears to be a short-leased office address somewhere in Melb. For some reason, even though they are the same size I always order, they were too tight. Posted on September 30, 2020 by . I would not however wear these as shower shoes. Other Footwear Shops & Brands. This company is not yet accredited. 1 review. Crocs manufactures and sells footwear for men, women and children. Hers were on clearance and I tried a new type of Crocs with harder soles. We value your privacy. See reviews below to learn more or submit your own review. I highly recommend Crocs online store! The crocs … Crocs ranks 326th among Shoes sites. Consumers can also personalize their Crocs footwear with Jibbitz charms. Please, please, please Crocs can you listen and get the old manufacturer back on board to save the feet of millions who need you. Go to a shop or Amazon. I can’t believe I’m sitting here writing this. 2 % 2 Rated 2 stars out of 5. We have put together our comprehensive sizing and fit guide to get a perfect fit for your Crocs. They all say there is nothing wrong With their site and it is a security function they have set up. So to find your UK size from an old pair of I talked to the girls "supervisor" to try and get more information... sounded like the girl changed her voice or put her mom on. I will not order from the online store again. The next day the order was shipped so I called Crocs again and they to me to call UPS that Crocs has a designated line with them just for their company ( I was told this on more than one occasion) well UPS informed me that they couldn't make the appropriate address changes as well they informed me that they are not they were not the ones to make the final delivery and that the package will be passed on to USPS and that I needed to call them to hold the package well to no avail USPS said that they couldn't hold the package I even went to my local USPS and although they understood the problem there was nothing that could be done my package with multiple pairs of Crocs are being delivered to a home today and my grandchildren will not have them. I’ll order a size 8 for my next pair and see if the snug fit makes a difference. :: available from the official Crocs site. So here it is 4 days later, used a different email address and different payment source and again the order had error code given twice that says nothing but call customer service. Finally Alexander said if I returned the CROCS they would send the correct size. I ordered 2 pairs of Crocs at the end of October/beginning of November as Christmas gifts. I'm going to find another company that I can trust. This would be less than one star if I was able. In the Classic Crocs I wear a size 11 and I ordered a 11 in this LiteRide version of Crocs. Crocs Classic Clog Review. Crocs Footwear & Accessories for Men. It is not hard to pull them off with any outfit. I'm totally confused now. Now it will take 10-14 days to get my refund. Product Sizing All sizes shown on the website are UK/EU sizes, but the sizes on your shoes and Invoice are US sizes. review this product! So Crocs suggested i order again using a different email and different payment and wait a few days and it should be fine. Absolutely terrible customer service. Our widest fit. I ordered my standard size of Crocs and paid to have them mailed to me. They have great foot support and are made of lightweight and soft materials. Insanely comfy. I’m not happy because they were the cutest little shoes for my little one and I will not be doing business with company who is not able simple customer service. Never got a reply even though I wrote them multiple times the past two months. Choose the right fit for your foot. They said because of high use or multiple tries. Get buying tips about Shoes Online delivered to your inbox. Same as everyone else, ordered on the assumption that the stated delivery time would be upheld. © 2021 Trustpilot, Inc. All rights reserved. All Rights Reserved. I got some at a Crocs outlet store long ago that fit well. I ordered items from Crocs and never received them. BASICALLY, YOU CAN ORDER ON AMAZON AND HAVE THINGS DELIVERED WITHIN 24 HOURS. The grey/yellow is a very nice choice. We value your privacy. I am so disappointed That I am not going to have the Christmas gifts I needed for two very important people in my life. Because there aren't many stores that offer Crocs in my local area or just offer the classic styles, I enjoy shopping online at Crocs where the variety is awesome and the quality is excellent. CROCS replied with they don’t have communications with their warehouse. Contact with Customer Service is no use, all they say is „sorry for inconvenience”.Big disappointment. For some reason, I cannot cancel this order, so I have been told to wait hopelessly for the boots to arrive and when they do, I can send them back to receive a refund. Despite all the criticism, the truth is that they are one of the biggest and most reliable shoe companies in the industry. I ordered my standard size of Crocs and paid to have them mailed to me. I am reading all the other reviews and comments and I am in the same predicament. Contacted customer service and they offered to ship me a replacement pair at no cost, they even covered the shipping. Moral of all this is dont order from crocs! Crocs have taken quite a lot of abuse over the years for the unique appearance of the shoe’s design. Not to mention I looked like a complete a**hole on my little sister’s birthday. If you've got an old pair or have owned Crocs before Crocs sizing changed in the summer of 2014, which means how you work out your U.K. size is now different. Our website uses cookies for site functionality, site performance, analytics, personalized contents and ads. So I replied and told them to either refund me or send everything with whatever they had in stock. But after reading such terrible reviews, I will just buy from another company. It wasn't that. Incentivised Review No. I haven't ordered anything w PP for 2 weeks and have the credit available. Great comfy shoes. Better off going to store or order off Amazon. 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